Quick Answer: How Do I Report A Bad Buyer On Etsy?

Can you report a buyer on Etsy?

There isn’t a formal process.

However you should contact seller support via email, explain the behavior (be sure to include customer name, etsy profile link & order # if applicable).

Ask them to investigate and to flag the account for issues and reports of similar behavior..

Can you dispute a bad review on Etsy?

Unless a review violates Etsy’s policies, it can’t be removed. We are prevented by laws in various markets from interfering with consumer opinion regarding the item or service received.

Can Etsy force a refund?

If you’re unsatisfied with an order, you may be able to request a refund for your order depending on the shop’s policies. To request a refund, contact the shop: Sign in to Etsy.com or open the Etsy app. Click or tap the Your Account icon.

Does Etsy protect buyers?

If a buyer reports that an item has not been delivered or is not as described, as long as you have followed the Seller Protection Policy, Etsy will attempt to help you resolve these disputes. We strive to protect sellers regardless of the price of their listings.

Can you refuse to sell to someone on Etsy?

Although Etsy asks that sellers do everything they can to honor a sale, on extremely rare occasions, you may feel that you must refuse service. … To refuse service to a buyer, simply use an Etsy convo to politely inform the buyer that you won’t be able to send the item she purchased.

How long does a refund take on Etsy?

How Long Do Etsy Refunds Take? When the Etsy seller has approved and issued your refund request, it takes from three to five business days for the funds to appear in your original payment method. In the case of international transactions, it can take up to 30 days for the refunded amount to become available.

Should I refund shipping Etsy?

The Seller no longer has the initial shipping money. It’s been spent to ship the item. So, if the Seller refunds it, it’s coming out of the Seller’s pocket. Therefore, if the reason for the return is buyer’s remorse rather than an actual problem with the item, many Sellers will not refund shipping.

What happens when you report someone on Etsy?

Reporting items or shops is a confidential process. The reported member won’t know who reported them. Etsy’s investigation will be handled privately. You will not receive a personal response to your reporting message or any updates on the review process.

How do I report abuse on Etsy?

If you see an item being sold on Etsy or a review that violates our policies, please report it by clicking Report this item to Etsy at the bottom of the listing. You can also flag an entire shop by clicking Report this shop to Etsy link on the left of the shop’s homepage.

What happens when you block a buyer on Etsy?

Blocking a user on Etsy prevents the Etsy user from viewing your activity in their feed. Basically, the user will not be updated by what you’re doing. However, the user can still message you and purchase items from your shop; they just can’t follow you anymore.

What are the rules for selling on Etsy?

Everything listed for sale on Etsy must be handmade, vintage, or a craft supply….If you sell handmade items, you agree that:All handmade items are made or designed by you. … You accurately describe every person involved in the making of an item in your shop in your About section.More items…•

Can you file a complaint on Etsy?

On Etsy.com, click the Your Account icon. Click Purchases and reviews. Locate the order that you want to open a case for. Next to each order, you’ll see Leave a review or report an issue on [date].

What do I do if I never received my Etsy order?

If your order is Not Shipped yet, you can contact the seller to check in on the order. A case is a formal way to file a complaint against a shop. You can open a case after the date when your order should arrive. To start a case, choose Help with order next to the order on your Purchases page.